Reliable Pet Solutions, LLC

Warranty Terms

Limited Warranty to Original Consumer

This Feeding Friend Automatic Pet Food and Water Dish (Product), including any accessories included in the original packaging, as supplied and distributed new by an authorized retailers warranted by Reliable Pet Solutions, LLC (the Company) to the original consumer purchaser only, against certain defects in material and workmanship (Warranty) as follows:

The original purchaser must contact the Company or its authorized service provider to receive warranty service for problem determination and service procedures. Evidence that the product is within the applicable warranty period MUST be presented to the Company in the form of a receipted invoice to obtain warranty service. Additional documentation may be required.

Please contact our customer service department for details regarding warranty service:

E-Mail: CustomerCare@ReliablePetSolutions.com

Shipping expenses are not covered by this warranty and must be paid by the consumer. The consumer bears all risk of loss or additional damage to the Product until delivery to the facility, designated by the Company.

Exclusions:

Reliable Pet Solutions, LLC warrants against defects under normal use for TWELVE (12) Months from the date of retail purchase by the original consumer (Warranty Period). Once a valid claim is received within the warranty period, the Company will either: 1. Repair the product at no cost. 2. Exchange the product. 3. Refund the purchase price of the product.

The warranty will not apply to the following:

  1. Damage caused by use with other products not provided or supported by the Company.
  2. Damage caused by accident, misuse, abuse or acts of nature.
  3. A part or product that has been modified without written permission of the Company.
  4. The company does not warrant that the product will operate uninterrupted or error-free and is not responsible for damage caused by consumer’s failure to adhere to the instructions relating to its use.

Limitations:

Product that has been replaced will continue to be covered for the remainder of the original warranty or for sixty (60) days from the date of replacement or repair, whichever provides longer protection.

Consumer Protection:

Some states do not allow the exclusion or limitation of incidental or consequential damages or allow limitations on how long an implied warranty lasts, so the above limitations or exclusions may not apply to you.  This warranty gives you specific legal rights, and you may also have other rights that vary by state to state.

USE THIS PRODUCT AT YOUR OWN DISCRETION. LOSS, LIABILITY OR DAMAGES RESULTING FROM USE OF THE PRODUCT IS THE SOLE RESPONSIBILITY OF THE CONSUMER.

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